Privacy Policy

THE KRATZMANN GROUP
FPMC PROPERTY NO 2 PTY LTD
ACN: 615182191

1. Introduction

This Privacy Policy explains how The Kratzmann Group (referred to as we, us or our) collects, holds, uses and discloses personal information.

We are committed to managing personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and any other applicable privacy laws. This Policy also explains how you may access or correct the personal information we hold about you and how to make a privacy complaint.

By providing personal information to us, you consent to its collection, use and disclosure in accordance with this Privacy Policy and any other arrangements that apply between us.

2. What is personal information

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not. This may include, for example, your name, contact details, demographic information and financial information.

3. What personal information we collect

The personal information we collect depends on the nature of your interaction with us and may include:

  • Contact details such as name, address, telephone number and email address

  • Personal details such as date of birth and employment information

  • Business or company details including business name, ABN, ACN and contact information

  • Financial information including credit card or bank account details

  • Information about your device, IP address, browser type, location data and website usage

  • Details of services we have provided to you or that you have enquired about

  • Information you provide through forms, surveys, correspondence or interactions with us

  • Any other information reasonably necessary to facilitate our relationship with you

Where lawful and practicable, you may deal with us anonymously or using a pseudonym. However, in most cases this will limit our ability to provide services or respond effectively to enquiries.

4. How we collect personal information

We may collect personal information:

  • Directly from you via our website, forms, email, phone or in person

  • From authorised third parties or service providers

  • Through your interactions with our website, marketing communications or social media

  • When you engage us to provide services or attend events we manage

If you apply for employment with us, we may also collect information relevant to assessing your application, including from referees or recruitment partners. This Policy does not apply to employee records, which are exempt under the Privacy Act.

5. Why we collect, use and disclose personal information

We collect, hold, use and disclose personal information to:

  • Provide and administer our services

  • Operate, maintain and improve our website and business operations

  • Communicate with you, including responding to enquiries and sending service updates

  • Provide marketing, promotional and informational communications

  • Conduct analytics, research and business development activities

  • Administer promotions, events or surveys

  • Assess employment applications

  • Comply with legal obligations and enforce agreements

We may also combine personal information with other data to generate anonymised insights to improve services and user experience.

6. Direct marketing

We may use your personal information to send you marketing communications that we believe may be of interest to you. You may opt out of receiving marketing communications at any time by using the unsubscribe function or by contacting us directly.

7. Disclosure of personal information

We may disclose personal information to:

  • Our employees, contractors and related service providers

  • Professional advisers such as lawyers, accountants and consultants

  • Payment processors and technology providers

  • Business partners and collaborators

  • Regulatory authorities, government agencies or law enforcement where required by law

  • Any party to whom our business or assets are transferred

We do not sell personal information.

8. Overseas disclosure

We are based in Australia and generally do not disclose personal information overseas. If overseas disclosure occurs, we will take reasonable steps to ensure the recipient complies with the Australian Privacy Principles unless an exception applies.

9. Website usage and cookies

We may collect information about how you use our website, including pages visited, time spent and IP address. We may use cookies or similar technologies to improve functionality and user experience. You may disable cookies via your browser settings, however this may affect website performance.

10. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access or disclosure. Information may be stored electronically or in hard copy form. While we use appropriate safeguards, we cannot guarantee absolute security.

In the event of a data breach, we will assess the situation and notify affected individuals and the Office of the Australian Information Commissioner where required by law.

11. Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us. We may refuse access or correction in limited circumstances permitted under the Privacy Act, in which case we will provide reasons.

12. Complaints

If you have a concern or complaint about how we handle personal information, please contact us. We will respond within a reasonable timeframe. If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

13. Changes to this Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website and will apply from the date of publication.

 

Disclaimer:

The information, images and illustrations contained on this website are provided for general information purposes only and do not constitute an offer, contract of sale or part of any contractual agreement. All photographs, renderings, plans, diagrams, floor plans, finishes and other visual representations are indicative only, subject to change and may not reflect the final built form.

This website may include artist’s impressions, conceptual imagery and potential design proposals, which may depict furnishings, finishes, landscaping or features not included in any contract of sale. All dimensions, areas and room sizes are approximate only. Furniture, fittings and décor shown are not included unless expressly stated.

NOIR Picnic Point, The Kratzmann Group, Ray White Maroochydore and their related entities, directors, agents and consultants make no representations or warranties as to the accuracy, completeness or currency of the information provided and accept no liability for any loss or damage arising from reliance on this material, to the maximum extent permitted by law.

Prospective purchasers should rely on their own enquiries, inspections and independent advice and should refer only to the relevant contract documentation and disclosure statements when making any purchasing decision.

All renders and artist’s impressions are for illustrative and marketing purposes only and are subject to change without notice. Views shown are indicative only and no guarantee is given that views will not be altered or obstructed in the future.

 

Contact us

For further information about this Policy or our practices, or to access or correct your personal information or make a complaint, please contact Niall Molloy by sending an email to niall.molloy@raywhite.com